Firstly, major many thanks and shout out on your Cust Svc rep Laura. She is rather friendly and was in a position to address my trouble speedily. You should really feel incredibly lucky to get her as an personnel.
I used to be on hold with reservations many moments for extremely prolonged amounts of time. 1 AA reservations and just one agent explained to me it will Expense me an extra $189.00 to fly out subsequent early morning then said that flights have been booked next working day.
Upcoming, we wish to reassure you that we value all opinions. We happily share compliments with the employees who generate them. Remember to be assured that we may also be dedicated to answering just about every complaint we obtain, in addition to a agent from our Division will get back for you right away.
This was absolutely unfair to me- I paid out for any seat and got one/two seat, I paid out additional for “excess area†and bought no area. This was a really unpleasant knowledge for me.
Distressing ample to pay for a significant value to the spherical-excursion ticket, distressing plenty of that there was a cease —— I have experienced a few non-stoppers planning to Cleveland from Albany previously. It tends to make me concerned about traveling.
3) May well five at HPN we had to discover chair…female attendant couldn't push passenger up ramp onto airplane, so he walked…..Once we arrived at ORD we had to locate chair at A further gate….
I am seventy seven year previous I plan this excellent trip with my daughter to show her our heritage in Chile, we paid out Nearly $3000.00, we flew to South The united states Chile on twelve/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat from the runway for 2 several hours on account of luggage delayed, the pilot said it had been dilemma with not more than enough personnel to load the aircraft AA957 with baggage. then our seats challenge: seat 41A , my daughter Tv set was broken, my seat 41B my arms ended up damaged, wouldn’t transfer up, so and Once i have to head over to the toilet I couldn’t stand up, given that I have Diabetic issues I really need to head over to the bathroom that is why I took the end seat Once i tried to climbing around the arm I Lower my leg and was bleeding. I talk to the flight attendant for help, she was no help whatsoever. my daughter attempted to help me by climbing more than me considering that we couldn’t get any help. she slip and fell on equally arms wanting to climb above me and bruised the inside of her legs really terrible. We now have shots of her leg and my leg seem like elephant toes, allow me to inform you it damage so bad I cried through the soreness, the whole two months in Chile I had to acquire sneaker just one sizing even bigger considering that my toes ended up so swollen and my daughter couldn’t wear her bathing accommodate since The within of her leg ended up all bruised up.
At check in for flight 2356 my bag was seen by personnel as outsized. Positioned in dimensions Check out & was 1 inch to tall . My gripe- my spouse with identical bag wasn't ( diff color) questioned to sizing Look at. noticed quite a few definitely as well tall bags earlier Look at pt. your shedding $.
My spouse And that i flew on AA266 Feb five from Lihue to L.A. We had paid for bulk head seats (8A,8B). We got 12A and 12B instead. The desk mentioned it absolutely was to harmony the airplane for takeoff because of vacant seats and that we might be returned to 8A and 8B in the air.
My loved ones just traveled from Boston MA to Charlotte NC and experienced a Awful practical experience boarding the plane. Both my kids have disabilities and we were being produced to board the aircraft last. I'm not pleased with how your airline treats little ones with disabilities. A policy alter must be produced.
My son experienced the worst experience in your airline. I are unable to show you the influence it had….He was due to fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday evening ten hrs ahead of his flight. He was then on hold for a really long time whilst they had been attempting to reroute him. He had an audition Using the Pittsburgh Symphony around the Monday early morning the next day. Then the routed him on Yet another flight with extremely negligible the perfect time to transfer. thirty minutes. He obtained for the airport, that flight was delayed and he would overlook the transfer. They located Yet another flight but just one seat, which he couldn't do on account of The truth that he needed to purchase his cello. Time after time he was on keep as well as brokers were not rather helpful. Eventually he ended up owning to accept the sole risk which was a flight to Charlotte followed by a keep right away and after that on to Pittsburgh with any luck , an hour previous to audition. They reported they could not give him a hotel voucher about the cellphone or in the ticketing place, but there could be plenty of individuals handing them out in Charlotte.
Good afternoon That is my 2nd practical experience with AA. A similar time past I went thru precisely the same scenario with my luggage.
If This can be the new American Airlines I’ll go on file as expressing I like the previous a single far better. You won’t go broke by shedding my small business but you should have an extra seat accessible to sell to Another unsuspecting client.
I'd a quite challenging expertise these days wanting to ebook a simple vacation for my wife And that i from phx to sfo. In the beginning your internet site said their have been no flights. I hop over to here adjusted browsers and acquired close to the stop of your booking but unfortunately entered my wife’s benefit quantity Completely wrong and the positioning would not let me alter it. After i went back to begin another time it experienced the identical wrong quantity and would not allow me to continue. I then went to a 3rd browser got each of the solution to the top and the worth for economic system coach came up $4258.